Local residents named the two ThedaCare Fox Cities hospitals as the best in the area for the 15th year in a row.
ThedaCare Regional Medical Center-Appleton and ThedaCare Regional Medical Center- Neenah received the 2016-17 Consumer Choice Awards from the National Research Corporation. Both hospitals were named first in the Appleton market while ThedaCare Regional Medical Center-Neenah also won in the Neenah-Oshkosh market. The annual award identifies hospitals across the country that consumers choose as having the highest quality and image.
The winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights survey, the largest online consumer healthcare survey in the country.
“The Consumer Choice Award means so much since it comes from the community – the patients we serve, the businesses and organizations who we partner with,” said Brian Burmeister, senior vice president of ThedaCare Medical Centers. “It means even more because this honor recognizes the doctors and nurses who help provide high-quality care. We want to not only provide patients with the best possible care, but also peace of mind about the decisions being made. This award shows our patients trust us and what we’re doing each and every day.”
Consumer Choice Award winners like the ThedaCare Appleton and Neenah hospitals received the highest ratings from consumers in four areas:
Overall image and reputation
National Research Corporation began awarding the Consumer Choice Awards in 1995. “For each of the past 21 years, winning hospitals have provided outstanding experiences that have transcended their four walls to drive consumer preference, trust and loyalty in their markets. We are honored to congratulate this year’s winners on a job well done,” said Brian Wynne, the general manager for Market Insights at the National Research Corporation. Burmeister said the Consumer Choice Awards belong to all ThedaCare staff and providers along with the independent physicians who partner with the Appleton-based health system since it’s their hard work that consumers are honoring. “The employees and physicians work directly with patients and it is those interactions that are being honored,” he said. “We could not win this award without our great doctors, nurses and other staff members.”
Winners are determined by consumer perceptions on multiple quality and image ratings collected in the company’s Market Insights survey, the largest online consumer healthcare survey in the country. National Research surveys more than 300,000 households in the contiguous 48 states and the District of Columbia. Hospitals named by consumers are analyzed and ranked based on Core Based Statistical Areas defined by the U.S. Census Bureau, with winning facilities being ranked the highest.
A complete list of all winners can be found at nationalresearch.com/ConsumerChoice.